**SMS Terms & Conditions**
*Last updated: October 26, 2026*

**Program Description**
Daniele Family Companies offers a text message (SMS) program for employees and customers of our businesses, including tenants, residents, and guests. By opting in, you may receive messages including:
- Maintenance and repair updates, including scheduled work and service visits
- Building and property notices, such as water or utility shutoffs, parking, snow removal, and emergency alerts
- Rent and payment reminders
- Responses to questions or requests you send us​

- Work Schedules and staff communications

- Appointment, reservation, and service information

**How You Opt In**
You opt in by texting us first at one of the numbers listed at danielefamily.com/text-alerts. Consent is not a condition of employment, tenancy, or any purchase

**Message Frequency**
Message frequency varies.

**Costs**
Message and data rates may apply. Check with your mobile carrier for details.

**Opting Out**
To opt out at any time, text **STOP**. You will receive one confirmation message, and no further texts will be sent unless you opt in again. You can opt back in by texting **START**.

**Help**
For assistance, text **HELP** or visit our website at www.danielefamily.com. You can also call us at (585) 271-1111.

**Carrier Disclaimer**
Mobile carriers are not liable for delayed or undelivered messages.

**Privacy**
SMS consent is not shared with third parties or affiliates.

Visit https://www.danielefamily.com/privacy-policy for our Privacy Policy and https://www.danielefamily.com/sms-terms for for our SMS Terms & Conditions.

**Contact**
Daniele Family Companies
2851 Monroe Avenue, Rochester, NY 14618
(585) 271-1111